First step is to setup your mail on the iPad
Follow the guide below
https://support.apple.com/da-dk/HT201320

When this is done:

Open your Shopbox App

  1. Press the 3 white lines in the top left corner

  2. Press Settings

  3. Press "Card terminal

  4. settings" in the left side

  5. Press Send nets log files in the right side

    See the picture below for further information

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